DOE Rescinds “Mass Filer” Rule, Reopening Door for Web Accessibility Complaints

In late November, the Department of Education (DOE) Office for Civil Rights (OCR) released a revised Case Processing Manual that reversed controversial rules changes made in March 2018 that automatically dismissed complaints from individuals and organizations that filed multiple complaints. As a result of the rescission of the so-called “Mass Filer” rule, web accessibility complaints against educational institutions are likely to increase significantly.

For more information on this go to the article by C.P. Hoffman, DOE Rescinds “Mass Filer” Rule, Reopening Door for Web Accessibility Complaints, on the Level Access Web site.